ABA are proud of our reputation and of our service excellence. As part of your booking with us and our commitment to you it is compulsory that you read and acknowledge our Terms and Conditions below and that you have also read and understood our Assistance Guarantee Policy.
As part of your booking it is compulsory that you read and acknowledge that you have agreed to the terms and conditions below and that you have also read and understood out Guarantee Policy. These Terms & Conditions are to be read in conjunction with our Guarantee Policy
These Terms, Conditions and Important Notices are part of Absolute Beauty Asia Limited Liability and they form part of the documents and contractual terms and conditions in relationship to the services provided to you from Absolute Beauty Asia Pty Ltd ("Absolute Beauty Asia", "ABA" or "us".
By making any enquiry or booking with Absolute Beauty Asia, you ("You" or "I") agree to be bound by these terms and conditions. Absolute Beauty Asia strongly urges you to read the Disclaimer of Responsibility below and if you do not understand it, to seek your own independent legal advice. If any information provided by or on behalf of Absolute Beauty Asia is inconsistent with these terms and conditions, then you agree that these terms and conditions prevail to the extent of any inconsistency.
What services will Absolute Beauty Asia provide? Absolute Beauty Asia Pty Ltd is registered in Australia and Indonesia (pending) who:
Incidental goods and services may be provided or booked on your behalf in connection with Elective Surgery Booking Services , Hotel/Flight Booking Services. .For the purpose of these terms all elective surgery, dentistry and optical procedures will be referred to as "Elective Surgery Procedures";all bookings made for accommodation on your behalf at hotels are referred to as "Hotel Services"; all bookings made for flights on your behalf with airlines are referred to as "Flights Services".
It is important to note, therefore that :(a) Absolute Beauty Asia 's role is to merely introduce supplier of those goods and services to you and Absolute Beauty Asia does not make any express or implied representation or warranty that any goods or services supplied by third parties to you will be fit for your required purpose or supplied by them with reasonable care and skill; and (b) the goods and services to be provided by third parties are subject to the terms and conditions and limitations of liability as may be separately imposed by the third parties (namely, the hospitals, clinics, hotels, airlines and other providers of goods and services to you) (some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage).
DISCLAIMER : From time to time documentation, website information and quotation and/or other formation is updated are amended or updated. Any discrepancies are unintentional and any hurt, misuse, malice or intention to deceive is not purposeful.
During your travel time, you may be assisted by a representative from Absolute Beauty Asia, who will provide the pickup and transfer at the airport at a prearranged arrival time. On the day of your arrival or following your arrival or as informed by our representative, you will have an appointment with the nominated Surgeon for a pre-operative consultation (Surgeon Consultation).On the day agreed with the Surgeon, and provided that the Surgeon and you agree to proceed, with the Elective Surgery Procedures, you will be admitted to the Hospital for the purpose of undergoing the Elective Surgery Procedure. If your procedure is done in the day clinic or as a day procedure, you will be assisted back to your hotel by either hospital rep and Absolute Beauty Asia Representative in the late afternoon. Following the Elective Surgery Procedure, you will remain in the hospital for an observation period and post operative consultations as required by the Surgeon. At an appropriate time (as determined by the Surgeon), you will be discharged from the hospital and return to your hotel. The Surgeon will recommend a period of time that you should remain for recuperation.
For the Payment Procedure, please read on.
Absolute Beauty Asia will use their best endevour to ensure that the representative from Absolute Beauty Asia is contactable 24 hours a day during the time you are staying with Absolute Beauty Asia. If you would like to add, change or cancel any bookings or treatments, please give at least 48 hours notice to the representative. This process described above may vary from patient to patient.
The Surgeon Consultation serves a number of purposes. These include the following.
The price for Elective Surgery Procedures is determined in two stages.
The Pre-Consultation Price Estimate will include each of the services specified below:
You acknowledge and accept that the estimated price of each Elective Surgery Procedure is only an estimate and is subject to changes or variations after the Surgeon Consultation. Unless otherwise specified in your Pre-Consultation Price Estimate, the "On Costs" for each Elective Surgery Procedure includes:
It is not possible to determine the exact price of Elective Surgery Procedures without first having the Surgeon Consultation (as discussed above). We will do all we can to ensure that all pricing quoted to your before arrival is as accurate as possible based on all information provided before your arrival. Pricing is still subject to a one on one appraisal.
Please note that neither the surgeon nor MT agent set pricing. Pricing is set and schedulled by the governing medical board of each hospital. ABA are not allowed to amend nor offer discounts to any price indicated in their quotes.
The following goods and services are excluded from the Pre-Consultation Price Estimate and the Final Price Amount.
The Pre-Consultation Price Estimate is valid for 21 days from the date on which it is given to you, or an earlier date if advised by Absolute Beauty Asia.
Yes. For example,
If you wish to proceed with your surgical tour then the following procedure of payment applies.
Please note our Accommodation Pricing Policy:
Please be advised that hotels may amend their published rates without notice. While we endeavour to keep your booking within the published rates at all times, we reserve the right to substitute rates, change hotels or amend any portion thereof should conditions necessitate. All hotel bookings are subject to specific cancellation charges and we advise you to be fully aware of these and have adequate insurance to cover such eventualities.
If, following the Surgeon Consultation, the Surgeon or yourself elects not to proceed with the Elective Surgery Procedure, your surgery funds less any hospital administration fees will be refunded to you within 30 days of your return home directly into your bank account. Your booking fee is non refundable. Any other items paid will be refundable subject to administration costs and are at the discretion of ABA. Accommodation costs are non-refundable. ABA always advises clients not to proceed with any procedure if they are not confident in their decision to have surgery.
When booking the holiday and procedure, it is important that you understand that the price and dates specified for consultation, procedures and recovery time are set out in the Pre-Consultation Price Estimate.
Following the payment of your surgery, you may amend your dates of travel, subject to any surcharge or fee imposed by the hospital and or hotel. At the discretion of Absolute Beauty Asia these changes may also incur $100 Aust fee per amendment.
Absolute Beauty Asia is not a travel agent and does not provide advice in relation to visa or passport requirements. It is your responsibility to make sure all required travel documents are valid and correct. A MINIMUM OF 6 MONTHS VALIDITY FROM THE DATE OF YOUR PLANNED RETURN DEPARTURE ON ALL PASSPORTS IS MANDITORY TO ENTER INDONESIA THAILAND AND MALAYSIA . Failure to ensure this, is your responsibility and any losses incurred will not be the responsibility of ABA.
Yes. Absolute Beauty Asia does not include any insurance in the cost of the Hotel Services or Elective Surgery Procedures. Accordingly, Absolute Beauty Asia strongly recommends that you take out Medical Travel Cover, so that you will be comprehensively covered for your travel. Subject to your requirements, Absolute Beauty Asia recommends that you take out travel insurance that covers you against cancellation fees and loss of deposits, emergency medical, overseas medical and hospital expenses, thieft, luggage delay, travel delay, personal liability and car rental excess. Certain travel insurance may not cover you for costs incurred as a result of elective surgery or medical malpractice in connection with elective surgery. Absolute Beauty Asia recommends that you consider obtaining specialist insurance for this purpose. Absolute Beauty Asia strongly recommends that you disclose all relevant matters to your insurer (including the fact that you may be undertaking elective surgery as part of your travel).Important term: You acknowledge that Absolute Beauty Asia has not offered you any insurance or advice in relation to a particular insurance product. You have reviewed the terms of your insurance policy (if any) and are satisfied that it provides you with the level of insurance you consider that you require.
EXTRA ASSURANCE OPTION:
You may pay a small fee of $125 Aud at the time of booking. If in the event that it is deemed necessary by your surgeon to undergo a revison surgery this fee will cover your return flight from you original port direct to your destination. It will also cover 7 days accommodation subject to ABA choice and availability. It does not cover the costs of the revision surgery. It does not cover refinement surgery. It does not cover corrective surgery.
Risks are inherently associated with any surgery anywhere in the world. It is important to read and understand the risks associated with any surgery whether it is general or elective cosmetic or plastic surgery.If you do not wish to agree and be responsible for these risks outlined, we strongly recommend that you do not have surgery. If, in the case that a problem does arise as a result of the surgery that may require further attendance, we do guarantee that we will assist in the arrangement of any revision, refinement or corrective surgery. As it is a patient's decision to have their procedure overseas it is generally agreed that return flights and accommodation will remain your responsibility. This guarantee has strict terms and conditions, which you must read and agree with. All claims for assistance will be treated on an individual basis under our Post Care Program to ensure all avenues of assistance are provided to you. Please read and refer to our Assistance Guarantee which discloses common but not all known risks.
We do not accept card payments. All payments for your Australian content, accommodation, in country services are payable by direct deposit into our business accounts held either in Australian . We do not apply deposit charges or fee charges.
Absolute Beauty Asia provides the optional Hotel Booking Service and Elective Surgery Booking Service only. Other than making information from third parties available to you, introducing you to third party providers of goods and services, organizing tickets and facilitating payment of goods and services by you to third parties, Absolute Beauty Asia is not itself providing you with any goods or services in the capacity of a principal. Third party principals (not sub-contractors to Absolute Beauty Asia) provide all goods and services to you (including tours, travel, activities, meals, consultations, operations and procedures). Whilst Absolute Beauty Asia will use its best endeavour to exercises every reasonable care in the selection of third parties to whom you are introduced and whom may provide of goods and services to you in connection with a tour. It is important to note, therefore that:(a) Absolute Beauty Asia role is to merely introduce you to the supplier of those goods and services and Absolute Beauty Asia does not make any express or implied representation or warranty that any goods or services supplied by third parties to you will be fit for your required purpose or supplied by them with reasonable care and skill; and (b) the goods and services to be provided by third parties are subject to the terms and conditions and limitations of liability as may be separately imposed by tour operators, airlines, hospitals, clinics, dentists, hotels and other providers of goods and services to you (some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage). Neither Absolute Beauty Asia nor any of its officers, employees or directors are surgeons, dentists or otherwise are qualified to provide information in relation to any Elective Surgery Procedure.
that Absolute Beauty Asia (or any of its officers, employees or directors) has not offered any advice or expressed any opinion that a reasonable person would consider as being an advice or opinion in relation to any medical procedure or Elective Surgery Procedure (including with respect to any risks, side effects or otherwise). Absolute Beauty Asia does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of tour operators, airlines, hospitals, surgeons, clinics, dentists, hotels and other providers of goods and services to you directly or indirectly in connection with any goods and services booked by Absolute Beauty Asia on your behalf.
Without limiting the provisions of these clauses above, you agree to be bound by the terms of any contract between a third party provider of goods and services and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon confirmation or the like). Absolute Beauty Asia does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable on our part.
Any contract for: Hotel Booking Services provided by Absolute Beauty Asia in accordance with the terms hereof is deemed to be made in Victoria, Australia and any disputes shall be dealt with within Victoria, Australia and you agree to submit to the jurisdiction of the Courts of Victoria. Any provision of, or the application of any provision of, these terms and conditions which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforcability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction.
This guarantee applies to Absolute Beauty Asia clients who have booked a cosmetic or plastic surgery procedure through our company and our third party partners. It is to be read and understood in conjunction with our Terms & Conditions.
At Absolute Beauty Asia we stand by the service that we offer, believing in quality, client satisfaction and that we have a responsibility to our clients long after they have returned home. Absolute Beauty Asia provides our clients with the assurances that they are not putting themselves at unnecessary risk by travelling overseas for surgery without their full knowledge and awareness of risks involved.
Clients are advised that risks are inherently associated with any surgery, and that clients should be fully informed of those risks prior to electing to undertake surgery at Absolute Beauty Asia. Information on surgical procedures, anaesthetic and other risks are detailed in our information pamphlets on procedures which are available from Absolute Beauty Asia. Clients should also fully discuss these risks with their attending surgeon at consultation, before they sign their surgical consent forms.
If clients are healthy without prior medical conditions and have realistic expectations, follow their surgeon's advice and recovery instructions, then clients should be pleased with their results. If, in the case that a problem does arise as a direct result of the surgery or hospital admission that requires further surgery, Absolute Beauty Asia has an Assistance Guarantee Policy and review process. Clients are to understand the difference between certain surgical outcomes which are not surgical fault but which indicate further surgical intervention (Revision, Refinement and Corrective) Please see these explanations below.
If a client has a concern then Absolute Beauty Asia should be immediately advised. Please provide full details of the concern along with any evidence such as photos, medical reports or statements.
A review committee consisting of your attending Plastic Surgeon, Hospital Review Board member and Absolute Beauty Asia will review the concern. The review committee will review the evidence and make a determination. This determination will essentially be
If a client disagrees with the determination, they should immediately notify Absolute Beauty Asia, in writing, providing the reasons why they disagree with the determination.
Conditions that clients should be aware that:
Patients with any of the following risk factors should ensure that this information has been provided to their surgeon before undertaking any surgical procedure and declared fully and truthfully on the pre admission form, including but not limited to:
EXCLUSIONS that Clients should be aware that the following exclusions will not be covered by this assistance guarantee
Determination: If after determination, and taking into consideration the conditions and exclusions above, Absolute Beauty Asia Assistance Guarantees in the case of surgery, hospital treatment or admission error, that Absolute Beauty Asia will arrange on an agreed cost or cost share basis with the client:
Note: All Revison, Refinement or Corrective surgery procedures must be approved and finalised within 6 months to 1 year of the original surgery.
Revision Surgery – outcome of a known and unadvoidable risk, example only – double bubble, capsular contraction, rippling, seroma, skin assymetry after lipo, or any other common know outcome.
Refinement Surgery – where the desired result may not be able to be achieved in one session example, large weight loss patient with skin damage, dog ears, loss of skin elasticity, resizing of breast etc, client unhappy with result, which is not from surgical fault
Corrective Surgery – confirmed but unintentional surgical misfortune