Terms & Conditions

Terms & Conditions Assistance Guarantee

What is Medical Tourism?

ABA are proud of our reputation and of our service excellence. As part of your booking with us and our commitment to you it is compulsory that you read and acknowledge our Terms and Conditions below and that you have also read and understood our Assistance Guarantee Policy.

Our Terms & Conditions Assistance Guarantee...

As part of your booking it is compulsory that you read and acknowledge that you have agreed to the terms and conditions below and that you have also read and understood out Guarantee Policy. These Terms & Conditions are to be read in conjunction with our Guarantee Policy

These Terms, Conditions and Important Notices are part of Absolute Beauty Asia Limited Liability and they form part of the documents and contractual terms and conditions in relationship to the services provided to you from Absolute Beauty Asia Pty Ltd ("Absolute Beauty Asia", "ABA" or "us".

By making any enquiry or booking with Absolute Beauty Asia, you ("You" or "I") agree to be bound by these terms and conditions. Absolute Beauty Asia strongly urges you to read the Disclaimer of Responsibility below and if you do not understand it, to seek your own independent legal advice. If any information provided by or on behalf of Absolute Beauty Asia is inconsistent with these terms and conditions, then you agree that these terms and conditions prevail to the extent of any inconsistency.

What services will Absolute Beauty Asia provide? Absolute Beauty Asia Pty Ltd is registered in Australia and Indonesia (pending) who:

  1. book elective plastic and cosmetic surgery, dentistry and optical procedures (herein referred to as the "Elective Surgery Booking Services"). and
  2. may assist with accommodation and or flight arrangements.

Incidental goods and services may be provided or booked on your behalf in connection with Elective Surgery Booking Services , Hotel/Flight Booking Services. .For the purpose of these terms all elective surgery, dentistry and optical procedures will be referred to as "Elective Surgery Procedures";all bookings made for accommodation on your behalf at hotels are referred to as "Hotel Services"; all bookings made for flights on your behalf with airlines are referred to as "Flights Services".

Important term:

Other than making information from third parties available to you, introducing you to third party providers of goods and services, and booking, Absolute Beauty Asia is not itself providing you with any goods or services in the capacity of a principal, agent or sub-contractor.Important term: Third party principals (who are not agents of or not sub-contractors to Absolute Beauty Asia) provide all goods and services to you (including travel, activities, meals, consultations, operations and procedures) that may have been booked by Absolute Beauty Asia on your behalf. Whilst Absolute Beauty Asia will do its best endeavour to exercise every reasonable care in the selection of the third parties to whom you are introduced and whom may provide the goods and services to you, Absolute Beauty Asia shall not be liable to you in any way whatsoever for any damage, loss or injuries which you may suffer arising from or in relation to the goods or services provided by these third parties to you .

It is important to note, therefore that :(a) Absolute Beauty Asia 's role is to merely introduce supplier of those goods and services to you and Absolute Beauty Asia does not make any express or implied representation or warranty that any goods or services supplied by third parties to you will be fit for your required purpose or supplied by them with reasonable care and skill; and (b) the goods and services to be provided by third parties are subject to the terms and conditions and limitations of liability as may be separately imposed by the third parties (namely, the hospitals, clinics, hotels, airlines and other providers of goods and services to you) (some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage).

DISCLAIMER : From time to time documentation, website information and quotation and/or other formation is updated are amended or updated. Any discrepancies are unintentional and any hurt, misuse, malice or intention to deceive is not purposeful.

What is the procedure before and after I arrive?

Please note our Arrivals Policy:

During your travel time, you may be assisted by a representative from Absolute Beauty Asia, who will provide the pickup and transfer at the airport at a prearranged arrival time. On the day of your arrival or following your arrival or as informed by our representative, you will have an appointment with the nominated Surgeon for a pre-operative consultation (Surgeon Consultation).On the day agreed with the Surgeon, and provided that the Surgeon and you agree to proceed, with the Elective Surgery Procedures, you will be admitted to the Hospital for the purpose of undergoing the Elective Surgery Procedure. If your procedure is done in the day clinic or as a day procedure, you will be assisted back to your hotel by either hospital rep and Absolute Beauty Asia Representative in the late afternoon. Following the Elective Surgery Procedure, you will remain in the hospital for an observation period and post operative consultations as required by the Surgeon. At an appropriate time (as determined by the Surgeon), you will be discharged from the hospital and return to your hotel. The Surgeon will recommend a period of time that you should remain for recuperation.

For the Payment Procedure, please read on.

AT THE TIME OF BOOKING YOU MUST PAY THE AUSTRALIAN CONTENT (ADMINISTRATION. BOOKING & POST CARE PORTION SERVICING FEE) OF YOUR SURGICAL QUOTE - APPROX $475 aud, FOR YOUR ACCOMMODATION IN FULL IF WE ARE ARRANGING THIS FOR YOU, YOUR IN COUNTRY concierge FEES if these are not included in your surgery costs, EXTRA ASSURANCE FEES (OPTIONAL) , AND DEPOSIT FOR SURGERY 50% . these amounts will be deducted from your surgical fees. balance of costs is payable after your consultation

Absolute Beauty Asia will use their best endevour to ensure that the representative from Absolute Beauty Asia is contactable 24 hours a day during the time you are staying with Absolute Beauty Asia. If you would like to add, change or cancel any bookings or treatments, please give at least 48 hours notice to the representative. This process described above may vary from patient to patient.

What is the purpose of the Surgeon Consultation?

The Surgeon Consultation serves a number of purposes. These include the following.

  1. The Surgeon Consultation will help the Surgeon determine the appropriateness (from a medical perspective) of the/or each of the Elective Surgery Procedure you wish to undergo.
  2. The Surgeon will take the opportunity to explain the surgery and the procedure. The Surgeon will also inform you of any form or consent which the hospital may require from you or to be signed by you which is standard practice.
  3. To give you the opportunity to meet the Surgeon and ask any questions you may have.
  4. To give you the opportunity to decide and confirm whether to go through with the Elective Surgery Procedure.
  5. In addition, the Surgeon will determine if any additional procedures are required that will add to the cost as set out in the Pre-Consultation Price Estimate. Both you and the Surgeon are under no obligation to proceed with an Elective Surgery Procedure at any time.

How will Absolute Beauty Asia advise me of the price for Elective Surgery Procedures I request?

The price for Elective Surgery Procedures is determined in two stages.

  • Stage 1: Based on the information provided by you to Absolute Beauty Asia, Absolute Beauty Asia will make enquiries with third parties for the purpose of giving you an estimate of the Elective Surgery Procedures. This estimate is herein referred to as the "Pre-Consultation Price Estimate" (the price for Flight Services, Hotel Services will be separately itemised).
  • Stage 2: Following your arrival, you will be required to attend the Surgeon Consultation. Following the Surgeon Consultation, the final price for Elective Surgery Procedures will be re-confirmed subject to any changes or additional items required (the "Final Price Amount").When the Final Price Amount is decided and agreed by you, you will pay any additional amount directly to the hospital in accordance with the terms of payment of the hospital - before surgery.

What goods and services are included in the Pre-Consultation Price Estimate?

The Pre-Consultation Price Estimate will include each of the services specified below:

  • (a)Surgery Estimations and inclusions
  • (b) Personal Care & Support Package costs and inclusions
  • (c) Hotel Package Costs and inclusions if we are arranging these for you
  • (d) Administration & Booking Fees and Charges - as listed on your quote
  • (e) Post Care Support Program upon your return.
  • The estimated price for our Hotel Services, which may include (subject to your required package) the following:
    1. Accommodation at a specified hotel;
    2. Transfer from the airport to your hotel and return to the airport;
    3. Transfers from your hotel to the hospital and return to the hotel for the initial consultation, the elective procedure and at least two further visits to the hospital for post operative attention; and
    4. Breakfasts for each day of your stay

 

Important note:
You acknowledge and accept that the estimated price of each Elective Surgery Procedure is only an estimate and is subject to changes or variations after the Surgeon Consultation. Unless otherwise specified in your Pre-Consultation Price Estimate, the "On Costs" for each Elective Surgery Procedure includes:

  1. One Surgeon Consultation; The services of the Surgeon for the purpose of carrying out the selected a Elective Surgery Procedure(s); and
  2. The services of a specialist anaestesiologist (if required);
  3. Post operative accommodation at the private clinic/hospital for the specified period of time for the required procedure;
  4. All theatre charges for carrying out the required procedure; in theatre medications, whites, disposable, theatre time, theatre staffing, dressings, recovery room costs, day ward and or over night ward.
  5. General medication required immediately following post operation,
  6. Post-operative consultation prior to your departure - some fees may apply
  7. 24 hours service availability – service charges may apply

It is not possible to determine the exact price of Elective Surgery Procedures without first having the Surgeon Consultation (as discussed above). We will do all we can to ensure that all pricing quoted to your before arrival is as accurate as possible based on all information provided before your arrival. Pricing is still subject to a one on one appraisal.

Please note that neither the surgeon nor MT agent set pricing. Pricing is set and schedulled by the governing medical board of each hospital. ABA are not allowed to amend nor offer discounts to any price indicated in their quotes.

What goods and services are excluded in the Pre-Consultation Price Estimate and the Final Price Quote?

The following goods and services are excluded from the Pre-Consultation Price Estimate and the Final Price Amount.

  • (a)Any additional medical expenses that might be incurred following any Elective Surgery Procedure as a result of unforeseen complications or as may be included in the Final Price Amount.
  • (b) Please Note: Medical expenses outside the package include:
    - Any medications or nursing care for your personal pre-existing health condition
    - Any additional medications after your 5-7 days supply of painkillers, sleeping tablets after your discharge
    - Any additional nights stay in hospital out of your given package prices (b) Travel insurance and / or any medical insurance (see discussion below).
  • (c) Any procedure for which an estimate is not given in respect of in Pre-Consultation Price Estimate and the Final Price Quote.
  • (d) Additional tours or outings not specified in your itinerary
  • (e) Any time spent at a hotel in excess of the departure date specified in the Pre-Consultation Price Estimate and the Final Price Amount.
  • (f) Additional expenses not specified in the Pre-Consultation Price Estimate and the Final Price Amount.
  • (g) Meals (unless they are specified in the Pre-Consultation Price Estimate and the Final Price Amount as being included in the price).
  • (i) Airport or departure taxes, road tolls, laundry, beverages, gratuities or tips.
  • (j) Additional costs incurred by weather or failure of transport services or other circumstances beyond the control of Absolute Beauty Asia.

How long is the Pre-Consultation Price Estimate valid for?

The Pre-Consultation Price Estimate is valid for 21 days from the date on which it is given to you, or an earlier date if advised by Absolute Beauty Asia.

Can the final price vary from the price in the Pre-Consultation Price?

Yes. For example,

  1. Pre-Consultation Price Estimates are expressed in a specified currency and reflect anticipated exchange rates unless otherwise indicated.
  2. As discussed above, the Elective Surgery Procedures may vary following the Surgeon Consultation.
  3. Any extra fees and charges due to unforeseen circumstance outside of the control of Absolute Beauty Asia.
  4. Non disclosure of any medical condition not listed on your medical form, over weight, High BMI or a pre-existing condition that may warrant HCU or ICU.

What are the terms of payment?

If you wish to proceed with your surgical tour then the following procedure of payment applies.

  1. Full payment of approx $475 AUD which represents the Australian content of booking, administration and post care fees payable directly into a nominated Australian Business Account in the name of Absolute Beauty Asia or director. This fee is non-refundable. Accommodation in full if we are arranging this for you and your 50% surgical deposit. Plus in country support service fees. Surgical fees paid are deducted from your indicative costing.
  2. Confirmation of Pre-Consultation Price Estimate: Absolute Beauty Asia will confirm that the Pre-Consultation Price Estimate is correct, Hotel Services and Elective Surgery Procedures have not varied and that your requested tour dates remain available.
    After Absolute Beauty Asia gives you confirmation of the expected Pre-Consultation Price Estimate and confirms availability of requested dates, then you are required to forward payment directly into a nominated Australian Business Account in the name of Absolute Beauty Asia or similiar. Balance of surgery 4 weeks before your departure date.
  3. Pay for Hotel Services. After Absolute Beauty Asia gives you confirmation of the Pre-Consultation Price Estimate and confirms availability of requested dates, then you are required to forward payment in full directly into a nominated Australian Business Account in the name of Absolute Beauty Asia . If you arranging your own accommodation and wish to be covered for our on-ground servicing and assistance guarantee then you will need to pay the amount applicable per destination into the above nominated account at the time of booking.
  4. In the event that any expenses are incurred for services (Administrative, Booking, Accommodation, Medical or Hospital services) that are outside of the scope of works contained within your quote, client will be responsible for payment of accounts.
  5. Non payment for any services or non payment of any account will result in debt being referred to a collections agency and/or law firm and client will be liable for all costs which would be incurred as if the debt is collected in full including legal demand costs.

Please note our Accommodation Pricing Policy:
Please be advised that hotels may amend their published rates without notice. While we endeavour to keep your booking within the published rates at all times, we reserve the right to substitute rates, change hotels or amend any portion thereof should conditions necessitate. All hotel bookings are subject to specific cancellation charges and we advise you to be fully aware of these and have adequate insurance to cover such eventualities.

What happens if after the Surgeon Consultation, I decide not to proceed with any surgery or the Surgeon refuses to perform a particular procedure?

If, following the Surgeon Consultation, the Surgeon or yourself elects not to proceed with the Elective Surgery Procedure, your surgery funds less any hospital administration fees will be refunded to you within 30 days of your return home directly into your bank account. Your booking fee is non refundable. Any other items paid will be refundable subject to administration costs and are at the discretion of ABA. Accommodation costs are non-refundable. ABA always advises clients not to proceed with any procedure if they are not confident in their decision to have surgery.

Important term:

When booking the holiday and procedure, it is important that you understand that the price and dates specified for consultation, procedures and recovery time are set out in the Pre-Consultation Price Estimate.

What happens if I wish to vary my booking?

Following the payment of your surgery, you may amend your dates of travel, subject to any surcharge or fee imposed by the hospital and or hotel. At the discretion of Absolute Beauty Asia these changes may also incur $100 Aust fee per amendment.

Visa & Passport Information

Absolute Beauty Asia is not a travel agent and does not provide advice in relation to visa or passport requirements. It is your responsibility to make sure all required travel documents are valid and correct. A MINIMUM OF 6 MONTHS VALIDITY FROM THE DATE OF YOUR PLANNED RETURN DEPARTURE ON ALL PASSPORTS IS MANDITORY TO ENTER INDONESIA THAILAND AND MALAYSIA . Failure to ensure this, is your responsibility and any losses incurred will not be the responsibility of ABA.

Do I need to take out my own travel and medical insurance?

Yes. Absolute Beauty Asia does not include any insurance in the cost of the Hotel Services or Elective Surgery Procedures. Accordingly, Absolute Beauty Asia strongly recommends that you take out travel insurance, so that you will be comprehensively insured for your travel. Subject to your requirements, Absolute Beauty Asia recommends that you take out travel insurance that covers you against cancellation fees and loss of deposits, emergency medical, overseas medical and hospital expenses, thieft, luggage delay, travel delay, personal liability and car rental excess. Certain travel insurance may not cover you for costs incurred as a result of elective surgery or medical malpractice in connection with elective surgery. Absolute Beauty Asia recommends that you consider obtaining specialist insurance for this purpose. Absolute Beauty Asia strongly recommends that you disclose all relevant matters to your insurer (including the fact that you may be undertaking elective surgery as part of your travel).Important term: You acknowledge that Absolute Beauty Asia has not offered you any insurance or advice in relation to a particular insurance product. You have reviewed the terms of your insurance policy (if any) and are satisfied that it provides you with the level of insurance you consider that you require.

EXTRA ASSURANCE OPTION:

You may pay a small fee of $125 Aud at the time of booking. If in the event that it is deemed necessary by your surgeon to undergo a revison surgery this fee will cover your return flight from you original port direct to your destination. It will also cover 7 days accommodation subject to ABA choice and availability. It does not cover the costs of the revision surgery. It does not cover refinement surgery. It does not cover corrective surgery.

  1. Valid for up to 12 months after surgery date and must be purchased before surgery.
  2. Only valid for plastic surgery at Absolute Beauty Asia partner hospitals and clinics and with the surgeon you had the initial procedure with.
  3. Only valid for cases where complications arise that requires revision surgery. Revision surgery must be approved by your plastic surgeon and ABA under our Assistance Guarantee & Terms & Conditions policy. Please refer to our terms and conditions and company guarantee.
  4. Valid for economy class travel. Hotel booked will be allocated by ABA.
  5. Coverage will be for patient only for 1 airline ticket and up to 7 days hotel accommodation. Expenses for accompanying partner or friend are not included. Your Extra Assurance Option commences on your return date to your origin country.
  6. Extra Assurance Option only covers your plane ticket, hotel accommodation and transfers to/ from the airport at the destination country. No meals, room service, travel insurance, transfers to or from your departure airport, etc. included.
  7. It is a requirement that you have followed the pre and post-operative guidelines, and have followed surgeons instructions. It is a requirement that you have participated in your post care program and submitted your progressive photos as requested.
  8. Extra Assurance Option is not valid for: emergency medical treatment, treatment for infections, healing delays and scar revision.
  9. Extra Assurance is not applicable to clients having surgery in Phuket

Absolute Beauty Asia ASSISTANCE Guarantee

Risks are inherently associated with any surgery anywhere in the world. It is important to read and understand the risks associated with any surgery whether it is general or elective cosmetic or plastic surgery.If you do not wish to agree and be responsible for these risks outlined, we strongly recommend that you do not have surgery. If, in the case that a problem does arise as a result of the surgery that may require further attendance, we do guarantee that we will assist in the arrangement of any revision, refinement or corrective surgery. As it is a patient's decision to have their procedure overseas it is generally agreed that return flights and accommodation will remain your responsibility. This guarantee has strict terms and conditions, which you must read and agree with. All claims for assistance will be treated on an individual basis under our Post Care Program to ensure all avenues of assistance are provided to you. Please read and refer to our Assistance Guarantee which discloses common but not all known risks.

Is a surcharge payable if I use a credit card to pay for my booking?

We do not accept card payments. All payments for your Australian content, accommodation, in country services are payable by direct deposit into our business accounts held either in Australian . We do not apply deposit charges or fee charges.

Limitation of Responsibility and Liability

Absolute Beauty Asia provides the optional Hotel Booking Service and Elective Surgery Booking Service only. Other than making information from third parties available to you, introducing you to third party providers of goods and services, organizing tickets and facilitating payment of goods and services by you to third parties, Absolute Beauty Asia is not itself providing you with any goods or services in the capacity of a principal. Third party principals (not sub-contractors to Absolute Beauty Asia) provide all goods and services to you (including tours, travel, activities, meals, consultations, operations and procedures). Whilst Absolute Beauty Asia will use its best endeavour to exercises every reasonable care in the selection of third parties to whom you are introduced and whom may provide of goods and services to you in connection with a tour. It is important to note, therefore that:(a) Absolute Beauty Asia role is to merely introduce you to the supplier of those goods and services and Absolute Beauty Asia does not make any express or implied representation or warranty that any goods or services supplied by third parties to you will be fit for your required purpose or supplied by them with reasonable care and skill; and (b) the goods and services to be provided by third parties are subject to the terms and conditions and limitations of liability as may be separately imposed by tour operators, airlines, hospitals, clinics, dentists, hotels and other providers of goods and services to you (some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage). Neither Absolute Beauty Asia nor any of its officers, employees or directors are surgeons, dentists or otherwise are qualified to provide information in relation to any Elective Surgery Procedure.

You acknowledge and accept

that Absolute Beauty Asia (or any of its officers, employees or directors) has not offered any advice or expressed any opinion that a reasonable person would consider as being an advice or opinion in relation to any medical procedure or Elective Surgery Procedure (including with respect to any risks, side effects or otherwise). Absolute Beauty Asia does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of tour operators, airlines, hospitals, surgeons, clinics, dentists, hotels and other providers of goods and services to you directly or indirectly in connection with any goods and services booked by Absolute Beauty Asia on your behalf.

Without limiting the provisions of these clauses above, you agree to be bound by the terms of any contract between a third party provider of goods and services and yourself (which may be evidenced in writing by the issue of a ticket, voucher, coupon confirmation or the like). Absolute Beauty Asia does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable on our part.

What is the governing law of these terms and conditions?

Any contract for: Hotel Booking Services provided by Absolute Beauty Asia in accordance with the terms hereof is deemed to be made in Victoria, Australia and any disputes shall be dealt with within Victoria, Australia and you agree to submit to the jurisdiction of the Courts of Victoria. Any provision of, or the application of any provision of, these terms and conditions which is void, illegal or unenforceable in any jurisdiction does not affect the validity, legality or enforcability of that provision in any other jurisdiction or of the remaining provisions in that or any other jurisdiction.

Our ASSISTANCE Guarantee

This guarantee applies to Absolute Beauty Asia clients who have booked a cosmetic or plastic surgery procedure through our company and our third party partners. It is to be read and understood in conjunction with our Terms & Conditions.

At Absolute Beauty Asia we stand by the service that we offer, believing in quality, client satisfaction and that we have a responsibility to our clients long after they have returned home. Absolute Beauty Asia provides our clients with the assurances that they are not putting themselves at unnecessary risk by travelling overseas for surgery without their full knowledge and awareness of risks involved.

Clients are advised that risks are inherently associated with any surgery, and that clients should be fully informed of those risks prior to electing to undertake surgery at Absolute Beauty Asia. Information on surgical procedures, anaesthetic and other risks are detailed in our information pamphlets on procedures which are available from Absolute Beauty Asia. Clients should also fully discuss these risks with their attending surgeon at consultation, before they sign their surgical consent forms.

If clients are healthy without prior medical conditions and have realistic expectations, follow their surgeon's advice and recovery instructions, then clients should be pleased with their results. If, in the case that a problem does arise as a direct result of the surgery or hospital admission that requires further surgery, Absolute Beauty Asia has an Assistance Guarantee Policy and review process. Clients are to understand the difference between certain surgical outcomes which are not surgical fault but which indicate further surgical intervention (Revision, Refinement and Corrective) Please see these explanations below.

REVIEW PROCESS
If a client has a concern then Absolute Beauty Asia should be immediately advised. Please provide full details of the concern along with any evidence such as photos, medical reports or statements.
A review committee consisting of your attending Plastic Surgeon, Hospital Review Board member and Absolute Beauty Asia will review the concern. The review committee will review the evidence and make a determination. This determination will essentially be

  1. Whether the concern is related to surgery, hospital treatment or admission
  2. Whether the concern is related to unrealistic expectations of the client, previous medical or pre existing conditions, the client not fully following post operative or surgeons instructions
  3. Whether the concern is not related to surgery, hospital treatment or admission
  4. Classification of the surgery in question relating to Revision, Refinement or Corrective. After a determination of the above, the amount and extent of responsibility between Absolute Beauty Asia, the Hospital facility, the attending Surgeon and the client will be allocated. Allocation of responsibility will be made on a case by case basis. Absolute Beauty Asia will notify the client of the determination in writing.

If a client disagrees with the determination, they should immediately notify Absolute Beauty Asia, in writing, providing the reasons why they disagree with the determination.

Conditions that clients should be aware that:

  1. All post-operative advice provided by surgeons, including medication recommendations, restricted activities, follow up care must be followed
  2. Compression garments where recommended must be worn according to the surgeons instructions
  3. Post operative stays in hospital and hotels must be in an approved Absolute Beauty Asia hotel
  4. In cases that a client considers to be an emergency, such as acute pain, acute swelling or infection, the client should seek immediate medical assistance from a licensed medical practitioner. The client should obtain a medical report or statement detailing the diagnosis, treatment provided and cost of treatment and forward this information to Absolute Beauty Asia
  5. Absolute Beauty Asia will not reimburse treatment costs that have not been pre approved in writing by Absolute Beauty Asia.
  6. Generally, except in the cases of emergency or acute complications, no determination will be made by Absolute Beauty Asia for 6 months following surgery. This is to allow ample time for the minimisation of any swelling and to allow normal healing, scar minimisation etc.
  7. No procedures, except in emergencies or acute complications, may be performed by another surgeon without the consent of Absolute Beauty Asia.
    Significant risk factors that may be taking into account when making a determination on high risk surgery cases.

Patients with any of the following risk factors should ensure that this information has been provided to their surgeon before undertaking any surgical procedure and declared fully and truthfully on the pre admission form, including but not limited to:

  1. Patients who smoke or are alcohol or drug dependent
  2. Patients outside a healthy BMI range
  3. Patients with diabetes or thyroid disease
  4. Patients with blood pressure disorders including hypertension, limb ischemia, varicose vein or hemorrhoids
  5. Patients with heart conditions including valvular disease or ischemia
  6. Patients with renal conditions including chronic renal failure or stone
  7. Patients with urinary conditions including benign prostatic hypertrophy, stricture of the urethra
  8. Patients with liver conditions including cirrhosis or hepatitis
  9. Patients with lung conditions including COPD, asthma or TB
  10. Patients with gastrointestinal conditions including peptic ulcer
  11. Patients with marrow conditions including dysplastic marrow
  12. Patients with nerve conditions including sensory, motor or autonomic disturbance
  13. Patients with muscle conditions including weakness, myasthenia-Gravis or Guilain-barre syndrome
  14. Patients with uterine conditions including dysmenorrhea and endometriosis
  15. Patients with joint conditions including arthritis
  16. Patients with eye conditions including glaucoma
  17. Patients with psychiatric conditions depression, schizophrenia or anxiety
  18. Patients with systemic conditions including autoimmune disease allergy or cancer
  19. Patients with degenerative conditions to the spine, bone, joints, eye or brain
  20. Patients with keloid scarring problems .
  21. Patients with vascular or heart problems
  22. Patients who take medications which could interfere with recovery
  23. Patients who are allergic to medications or other non disclosed allergies
  24. Patients who are HIV positive, or have hepatitis or syphilis

EXCLUSIONS that Clients should be aware that the following exclusions will not be covered by this assistance guarantee

  1. Non-surgical procedures, laser eye correction or dental procedures
  2. Inherent risks associated with surgery which are not a result of surgery error, including but not limited to: capsular contracture, double bubble, breast asymmetry, skin rippling, nipple size changes or asymmetry to nipple or areola (in the case of breast implants or breast surgery), numbness and changes in skin sensation, asymmetry, seroma, scarring, Keloid scarring
  3. Changes associated with weight gain/loss or pregnancy post surgery
  4. Applicable only to patients who have stayed the required amount of nights recommended to recovery of the named procedure
  5. Case where patients who have been identified and advised that (a) they are high risk (b) surgical outcomes may not be fully attained as expected by the patient (c.) prior to surgery, the surgery technique used, or any other factor provided to the patient which may result in a complication. This particularly applies to patients who insist on having a procedure, when they have been informed by the surgeon that the results may not be optimal.

Determination: If after determination, and taking into consideration the conditions and exclusions above, Absolute Beauty Asia Assistance Guarantees in the case of surgery, hospital treatment or admission error, that Absolute Beauty Asia will arrange on an agreed cost or cost share basis with the client:

  1. For all hospital, admission, surgical and other costs associated with proven corrective surgery. (not for Revison or Refinement Surgeries)
  2. Return airfares from the nearest capital city or international airport in economy class and original booking code. Travel should be in the same season of travel (low season, low shoulder, shoulder, high shoulder, high season). Any additional airfare costs must be paid by the client. (Not for Revision or Refinement Surgeries).
  3. Hotel accommodation for up to 7 nights in the original destination for surgery. The hotel will be selected by Absolute Beauty Asia. Any additional hotel costs, including upgrades to a higher standard or class or hotel, including room upgrades must be paid by the client. Absolute Beauty Asia will not be responsible for any expenses for the patient's companion or family.

 

Note: All Revison, Refinement or Corrective surgery procedures must be approved and finalised within 6 months to 1 year of the original surgery.

Definitions:

Revision Surgery – outcome of a known and unadvoidable risk, example only – double bubble, capsular contraction, rippling, seroma, skin assymetry after lipo, or any other common know outcome.

Refinement Surgery – where the desired result may not be able to be achieved in one session example, large weight loss patient with skin damage, dog ears, loss of skin elasticity, resizing of breast etc, client unhappy with result, which is not from surgical fault

Corrective Surgery – confirmed but unintentional surgical misfortune