Shared Responsibility

Shared Responsibility & Care...

Patient Shared Responsability


The question that is asked most often by clients is.... 
"What happens if something goes wrong?"

No surgeon or hospital anywhere in the world can ever guarantee absolutely that there will be no problems and complications, but ABA does work with all our clients to reduce the risks as much as possible. At ABA, we have a policy of Patient Shared Responsibility and we work with you to lower your risks of surgery and for you to recover as fast as possible. As we guide you, we also expect you to help yourself with your recovery. If you travel with us for surgery, and take the following advice, your risks will be minimised and you should be very happy with your results.

Your After Care When Returning home

One of the most important things when selecting a medical tourism company to assist you in your surgical holiday is how strong their after care and post care support program. We take your health and well being very seriously not only in ensuring you are mentally fit and well to undertake your surgery but also you are confident that we will be here for you once you return.

The likelihood of complications from any of the low risk, high recovery surgeries we offer is very minimal BUT problems can arise. Most of these challenges are time effected and we need you to be patient and realistic upon your return. You have had surgery and it is not to be discounted just because it has been called "cosmetic or elective" - it is still surgery requiring a healing phase - usually 4-6 months.
When you first arrive home you may feel tired, sleepy and sometimes dehydrated. Gently ease yourself back into your routine - don't rush things. We recommend that you do not book yourself with work or social commitments for at least the first week or two after you arrive home, so you give yourself a chance to rest and relax after your trip and your surgery. If you have had breast surgery or tummy tuck, you must not lift children, any heavy items or do strenuous exercise for at least 6 weeks. Be sure to plan for this before your trip, so you are not expected to have a lot of work and family commitments.

Please ensure you have a relaxed approach to returning to your normal duties, work and any exercise regime you previously had. You need to understand that although your external wounds have healed it still takes up to 6 months for full healing to take place. Internal tissue, muscle and nerves do take time to repair – have realistic expectations.

We will help through your recovery, but we need you to cooperate with us also to minimise your risks. If you follow our advice and really rest, relax and look after yourself, then the chances of any infections or complications is really very low.

After a week or so you will receive an email from us just to touch base and with some information on looking after yourself plus a copy of your before and after surgery shots for your records. This will have further contact details and recommendations to assist you.

Details of our review for more serious or persistent concerns are covered in our Terms & Conditions, and Assistance Guarantee.

What are your responsibilities?

Pre-surgery surgeon consultation – please ensure that you ask all the questions you need to your surgeon and are clear about the answers. If you need more clarification, or explanation, please ask. If you are unsure of any procedure, please do not agree to go ahead with your surgery. You will most likely be very nervous, so it is a good idea to write down your questions before hand, this way you do not forget to ask any questions. The pre-consultation is the most important meeting of all to understand your surgery and what to expect. At any time, you can cancel a procedure if you are not sure! Most of your questions would have been covered by your ABA consultant but it is still necessary for you to ask again of any items that concern you.

Time on holiday – we strongly recommend that you stay at your destination until your wounds have completely closed and you are deemed fit for return travel by your surgeon Our team can assist you to change your flights, and extend your accommodation if you need to. You must stay the specified length of stay that is recommend for your surgical procedure.

Rest – we do ask you to rest and recover as much as your body requires. Shopping, eating out is always so tempting, and of course you can do some when you feel better, but as much as possible, do rest and relax in those first 5 days. We find that the less stress a patient has, the better and quicker they do recover.

Diet and hydration – it is important to eat as fresh and healthily as possible and drink lots of water (1-2 litres a day) during your recovery to keep your body hydrated. Avoid too much spicy food but the selection available is immense so there is something for everyone.

Swimming. No you cannot swim. All wounds and dressing are to remain dry at all times and public pools or the beach is out of the question. You can of course paddle or immerse up to near the wound areas. You can sit in the sun but of course we strongly recommend safe sun practice of full block out. All surgical wounds should not be exposed to the sun under any circumstances. If you have had any facial treatments of facial treatments, you must wear a hat and factor 50 sunscreens at all times.

Attendant Support – in the first 3 days after discharge we will have an assistant to come to your room and check on your welbeing and that your dressings are fine.  If your dressings need attention they will arrange for a return visit to hospital for you.  If you need additional days assistance, do let us know as these extra appointments are chargeable, but it is not much to ensure your wounds are clean and dry every day.

Supplements to take – do ensure you bring these with you and start taking – Arnica supplements (available from chemists), Vitamin C (for healing and recovery). DO NOT take Vitamin E.

Smoking – if you smoke before or after surgery, your risks of infections and complications greatly increases. For this reason we have a strict no smoking policy and if you smoke, then ABA Assistance Guarantee will be void. We really strongly recommend that you don't smoke at any time before or after surgery.

Antibiotics – you will be given antibiotics during your surgery procedure and for a further 5 days post surgery. It is important to take the full course. if your wounds are taking longer than average to heal then you may ask your surgeon for more antibiotics. Ask for his advice in what to take to speed up recovery and healing. When you have returned home and your healing is still slow this may require you to visit your local GP for a further course. Do not be alarmed as this is common after any surgery and healing of wounds is a very individual thing.

Testimonials

  • TH, Perth WA
    Abdominoplasty
    Bali 2017

    Hi Michele, The tummy tuck was the best thing I have ever done. It has given me a new surge with life, regarding nutrition, well being and fitness. My recovery down time was exactly like you said. I am 8 weeks post op, I have taken it easy, like instructed, and now I am getting back to training to where I was before. The hospital and staff in Bali were awesome, and very professional. I am keeping in contact with a few of the nurses (via Instagram). This is a decision I am very pleased I went with. I was a little nervous at first, but thanks to Michele for her thorough information, and any questions I had, the whole transition was very smooth. So Thankyou Michele, you are a game changer!!

  • PM, Melbourne Vic
    Breast Augmentation
    KL 2016

    I chose Absolute Beauty Asia when I met Michele at the Every Woman Expo in 2015. I'd wanted to get breast augmentation for about 20 years but was too scared. That changed when I met Michele. I immediately felt comfortable and excited at the prospect of going through with surgery. I was reassured and informed right from the get go and 6 months later I arrived in KL. My customer support lady was the best and we are still firm friends. The surgeon made me feel supported in my decision and I was treated with care and professionalism at all times. I cannot speak highly enough of everyone that was involved in my journey. I am extremely happy with the results and cannot speak highly enough of Michele and her team.

  • CF, Melbourne Vic
    Bariatric Surgery
    KL 2016

    I cannot thank yourself, Rosalind, Dr. Tikfu Gee and his team enough for your major roll in my new life and the future I now have before me. The whole experience has been so easy with your help guiding me through the process here of payments and paperwork and completely organising everything with the doctors, hospital and accommodation over there. All I had to do was show up!

  • A & E, YS Melbourne Vic
    Breast Surgery KL 2013

    I had previously been to PCMC and found the hospital to be absolutely amazing. My treatment there was just fantastic. Results perfect. The staff truly cared so much for me. I'll be back.

  • CL Melbourne Vic
    Breast Surgery KL 2013

    We went to PCMC (mother and daughter) when my daughter had surgery as I wanted to view the facilities for myself - Wow, nothing like we have here in Australia for a private hospital. Although I was not a patient I was blown away by the service and attention that was given to my daughter (ML). I would highly recommend anyone to PCMC. Wonderful staff, nursing and surgeons. Also Absolute Beauty staff were just the best. Thank you Michele - very caring and thorough person.

  • G, Melbourne Vic
    Dental Treatments 2013

    Thank you ABA for all your help when I had my dental procedures done at BIMC. I am so happy with my results. BIMC - Fantastic. Natalie Fantastic. Michele Fantastic. ABA left no stone unturned and the attention and level of service was exceptional.

  • AS, International
    Multiply Surgery KL 2013

    My attention, care and support at PCMC 110%, surgical results and skills 120%, Absolute Beauty Asia 150% - so on the ball. No secrets, tell it as it is surgery and the kindness and support that was given during my recovery and return - spot on. Highly recommended. Don't leave anything to chance. You can go cheap and cheerful or go where your health and well being really mean something. Well done ABA. Thank you Michele.

  • SH WA
    Breast Surgery Phuket 2013

    Thank you for making everything work out so well for me in such a short space of time. I can't believe the change in how I look - I am so pleased as is a much relieved husband. Everything went like clockwork. PIAC was fabulous, surgeon excellent and of course my support person Unchulee was so wonderful. I would highly recommend using ABA. The follow ups, txts, emails and calls - never left in the dark or worried. Should have done it sooner.

  • AM, Kuala Lumpur
    Male Liposuction KL 2014

    I recently had my surgery with Dr Yap at Prince Court Medical Centre in KL. ABA made the entire process flow so smoothly. Michele spent time answering all my questions and directed me to literature to ensure I knew exactly what my surgery entailed. At not one point did I feel pressured to go ahead if I didnt want to - in fact on the morning of the procedure the surgeon again (Dr Yap) told me that if I was unsure I could walk away with a complete refund. This really was about patient satisfaction. Michele kept in contact during the arranging...

  • HAP, NT
    Breast Lift & Breast Surgery KL 2014

    I have just had a breast lift and augmentation with Dr Yap and his team. They are the most amazing , professional group of people and have given me outstanding results. The Prince Court Medical Centre Hospital is also the most amazing hospital have ever set foot in. It is more like a 5 Star Hotel and the only time it ever smelt like a hospital was when I was attending theatre. I have been visiting the team daily for a week and still have few more follow ups until i return home, but have enjoyed there amazing VIP treatment. My experience...

  • JA, WA
    Face/Neck Lift, Rhinoplasty Phuket 2104

    Thank you Michele for all your energy into making my plans fall into place. You worked so hard with such care compassion and honesty to make sure I got all the information I needed to make the right decisions. Meeting with you was so lovely - yes you do as you say you will and never let me down. I cant wait to see my final results - yes I know, be patient !! Very happy to refer clients to both you and to PIAC.

  • JP, NSW
    Breast Surgery Phuket 2014

    I have had many dealings with ABA, Michele and her staff overseas. I am more than happy to recommend them to my friends, family and anyone considering having surgery overseas. Caring, professional, upfront and honest. Thank you for making a difference in my life and for my wonderful new assets.

  • W & K F, Melbourne
    Dental Implants KL 2014

    I was a dental patient at Imperial Dental Specialist Centre in March 2014 and both me and my wife had treatments. I would just like to thank Dr How and his staff for the excellent, friendly and professional service that was given to us while we were at their centre. Every aspect of our visit was 10/10 - excellent,excellent, excellent !! I have been recommending to all of my family and friends to go to KL to have their tretment done at IDSC. Michele at ABA made all of our arrangements and I have just met with her to tell her how happy and impressed we both are...

  • MW, Melbourne
    Abdominoplasty, Liposuction Bali 2014

    Hi my name is MW my story starts a long time ago. I was a bigger girl when I fell pregnant but after having my son by c-section, I was left with a large apron of skin. Even though I walked everywhere and exercised, that left over skin just wouldn't shift. So for years I lived with it. Steadily over 20 years the weight gains became more and increased the size of the apron. So in 2005 I joined a gym with my sister. I lost heaps of weight but not that apron!! Then someone suggested a tummy tuck or abdominoplasty...

  • JJ, Melbourne
    Facelift & Rhinoplasty Phuket 2014

    Michele ...Again, thank you for all your help. I am really feeling the benefits of the Absolute Post Op Support especially!! I wouldn't have found a great surgeon like Dr Rushapol without your help. And to hand the assistance of Unchelee during my stay was priceless. I think that some patients misunderstand the importance of hiring a facilitator to guide them through the process of having surgery in another country, the language barrier, finding a reputable surgeon and accommodations in a peaceful environment to heal in and now to have post op support...

  • KM, NSW
    Bariatric Sleeve Gastrectomy KL 2014

    Having being overweight my whole life, I decided to do something about it - but I knew I couldn't do it on my own, I needed help. Researching weight loss surgery online, I soon realised that I couldn't afford to have the surgery in Australia, so I started to look for places I could have it done overseas. I was concerned about whether or not a hospital outside of Australia would have the same standards as an Australian hospital. I contacted Michele at Absolute Beauty Asia, and she answered all my questions. I was able to meet with Michele before...

  • B, WA
    Breast Surgery Bali 2014

    My experience with Michele and her team in Bali was excellent. Michele made regular contact with me throughout the whole process beginning to end, including follow ups post surgery. The support team in Bali was great and I'm glad they were there to ensure I was at my appointments and hospital on time and to ensure I was cared for post surgery. Bali Royal Hospital was one of the best hospitals I have ever been in, Dr Vivi and the medical team were fantastic. I highly recommend ABA, Michele and her team and having surgery in Bali.

  • CI, SA
    Face Lift Bali 2014

    Thanks for your follow ups and emails Michele. Yes, 5 months & all is going well or perhaps I should say.. as I expected. Many of the numb areas are going & the tingling sensations are returning to the normal feeling which is weird, but I do massage the areas & use a good moisturiser, so it is looking very good.I have no regrets in having the procedure done & the professionalism of the entire experience was excellent. I knew as soon as I met Dr Vivi that she would do a great job - such a gentle nice person. There is not one thing I can complain...

  • AG, NSW
    Dental Veneers Bali 2015

    Just wanted to say thanks. The dentist at BIMC was awesome and today's treatment cost just over $400. I have another treatment next week which should be about $300 which brings my total up to @$1000 inc your fee. I honestly thought it was going to cost me over $4000 but it was so cheap!!!! Can't thank you enough for all your help and advice :-)

  • KJ - QLD
    Breast Reconstruction & Dental Restoration, KL 2015

    A heartfelt thank you to you Michele. You put in so much hard work just to make this all happen for us and we are truly grateful. Your team here in KL is outstanding. Ros has really looked after us brilliantly going over and above what we expected. We couldn't have coped without her here. We have loved it here in KL and I am plannin g for my next trip ... for other 'touch ups'. Just don't tell anyone yet! tee hee! The dentist has done an amazing job. I was in tears when I saw myself...I can't describe to you what this has done for my self-confidence...

  • WF,Melbourne
    Dental Implants & Oral Rehabilitation 2105

    Hi Everyone, this is my second visit to the Imperial Dental Specialist Centre and I cannot give it higher enough praise!! It is a well organised, ultra-modern dental surgery/clinic. The staff are all friendly and very helpful to all their clients. Dr. How Kim Chuan & Dr. Arlena Philip Lee are so so professional and well trained in their skills of dentistry. Every procedure is checked and doubled with each other to make sure that the dental procedure is completed correctly and if there are any problems, it is thoroughly discussed and explained to you before anything...

  • BT, VIC
    Bariatric Weight Loss 2015

    Hi all at ABA... I wanted to write to you and your readers to let them know of my experience and surgery in Malaysia â€" KL that I booked with ABA. I'm a 58 year old woman who has had weight issues all my life. In retrospect I recognise that as a child I wasn't overweight, rather a sturdy well built child however, I was constantly told (By my brothers) that I was ''big". As I got older and did put on weight, somehow I saw this as normal for me and allowed weight gain to continue. I wasn't obese, just overweight, until that is, I started my family...

  • GC, INDONESIA
    Bariatric Weight Loss 2015

    Hi Michele, I just wanted to send you an email to tell you how much my mum and I appreciated ABA & Ros's services whilst we were in KL. Ros was fabulous and visited me everyday, accompanying me to all of my appointments. Her nature was very caring and she is very reliable. Both myself and my mum felt very comfortable both before my surgery and after because of Ros. In my opinion she really is fabulous ather job! Dr. Gee is the best and nicest surgeon I have ever met. So caring and insightful. He even gave me his whatsapp no. to msg him whilst he was in Japan if I needed anything...